Service: Fully Managed Merchandising Team
Client: Multi National Consumer Healthcare Supplier
Strategic / Tactical: Strategic
Brief:
- To consistently grow sales through the implementation of a fully managed Merchandising Team.
- To consistently grow Brand space in the convenience sector.
- To achieve and report back on a weekly basis on agreed Key Result Areas.
- To manage a successful Operation within Budget.
Results:
Our fully managed Merchandising team has grown from 2 merchandisers to a team of 10 over 5 years resulting in improved performance each year and double digit sales growth year on year for our client. All achieved within Budget.
Service: Tactical Merchandising Team
Client: No. 1 RTD Licensed SKU
Strategic / Tactical: Tactical
Brief:
- To place POS and ensure full availability and additional space during seasonal peak.
- To report back on Merchandising Performance, Competitor and Market information
Results:
Over 600 calls covered, with over 1000 items of POS placed aiding client to achieve 120% of sales Budget.
Service: Distribution / Promotional Audit
Client: Leading Multi National Soft Drinks Supplier
Strategic / Tactical: Strategic
Brief:
- To report weekly on distribution and promotional activity for both own products and competitors throughout a sample of all grocery channels
- To Achieve Real Time reporting through the use of ‘Handheld’ Technology
- To manage a successful Operation within Budget.
Results:
We have successfully achieved real time reporting on the information required for over 2 years with 100% coverage.
Service: Full Market Audit
Client:Licensed Trade Supplier
Strategic / Tactical: Tactical
Brief:
- A Full Market Audit to ascertain the current state of the market including distribution, suppliers, space and qualitative feedback
- To prepare a NI on trade database that will provide accurate & detailed information on each account that can be used in planning our strategies and implementing business plans
- 2500 calls covered in a period of 5 Weeks
Results:
We completed 98.5% call coverage within the 5 Week Period. The main information was presented to the Client within 1 week of completion and all raw data sent for specific analysis by the client. Our client proceeded to implement strategic planning on the basis of this information
Service: Mystery Shopping
Client: Leading High Street Financial Institution
Strategic / Tactical: Strategic
Brief:
- To fully manage an ongoing Mystery Shopping campaign in both own and competitor branches.
- Approximately 150 stores covered per quarter.
- Recruit Staff to specific demographic requirements.
- Report back on all aspects of Customer Service and selling processes
Results:
100% completion rate at all times with in depth feedback returned to client to aid with training and development of staff and product offerings.
Service: Retail Installation Solutions
Client: High Street Retailer
Strategic / Tactical: Tactical
Brief:
- To install equipment in new store openings requiring in depth knowledge of the installation process and equipment and the ability to work closely with project management, construction and electrician teams.
- To fully merchandise all stock within tight deadlines to ensure store opens on schedule.
Results:
100% success rate on achieving deadlines and successful store openings.
Service: Distribution Drive
Client: Leading Worldwide Technology Company
Strategic / Tactical: Tactical
Brief:
- To sell in a new product to retail outlets throughout Northern Ireland.
Results:
100% Call Coverage with over 60% distribution achieved.
Case Studies
